Emotional Technology
Emotional Technology
Intelligent Mobility Design Center sponsored project
ai for understanding the passengers’ sociality
Artificial Intelligence for the future autonomy isn’t only for self-driving. Inside the vehicle, technology observes, learns, predicts and provides for the interpersonal interactions.
Project Question
Can Technology understand and mimic human rituals, a meaningful act with emotional connections?
I wanted to capture and analyze the emotional levels and physical interactions that happen while people ‘greet’ each other. During the observations, I’ve encountered what I presumed to be: Chauffeurs & Clients, Acquaintances, Friends, Couples in romantic relationships, and Families.
Capturing the greeting process, I wanted to breakdown physical interactions to see if there are identifying factors that define the emotion behind the actions.
Research phase 1. Observation at arrival gates (Malpensa Airport)
![EMOTION TECH3.jpg](https://images.squarespace-cdn.com/content/v1/560c9adae4b0af26f72c7f4f/1550795694209-UUE3RVFKLBJUJN0LHM9P/EMOTION+TECH3.jpg)
![EMOTION TECH4.jpg](https://images.squarespace-cdn.com/content/v1/560c9adae4b0af26f72c7f4f/1550795688433-J8I6MDIIZ8DOOAX3EXGH/EMOTION+TECH4.jpg)
![EMOTION TECH5.jpg](https://images.squarespace-cdn.com/content/v1/560c9adae4b0af26f72c7f4f/1550795654711-P71BIIUN1URZ30LOLF3I/EMOTION+TECH5.jpg)
![EMOTION TECH6.jpg](https://images.squarespace-cdn.com/content/v1/560c9adae4b0af26f72c7f4f/1550795640817-QVHZKXSG5XYH6IKEA81K/EMOTION+TECH6.jpg)
![EMOTION TECH7.jpg](https://images.squarespace-cdn.com/content/v1/560c9adae4b0af26f72c7f4f/1550795615569-VRT6AGXCJMS0RVMGH0A5/EMOTION+TECH7.jpg)
![EMOTION TECH8.jpg](https://images.squarespace-cdn.com/content/v1/560c9adae4b0af26f72c7f4f/1550795605903-OC9I7L31NY2TJSJ5E8FO/EMOTION+TECH8.jpg)
Matrix for emotional values and physical actions
Drawing the relationship between emotional levels and the physical actions from the observation
Research phase 2. Interviews
Emotions inside the vehicles
I interviewed people with experience either picking up or being picked up from the airport by their close ones. Discussing the range of emotions they experience while waiting, meeting, greeting, and driving, we came to conclude there is a preferable balance between acknowledging each other physically, communicating the emotional connection and response, without overly engaging or distracting.
Design needs:
Technology understanding, providing, supporting, and mimicking the human ritual.
Utilizing the discovery of the connection between vertical and horizontal movements with emotional intensities, I came up with the idea of making the seating to mimic such relations and create a speculative critical study around the usage scenarios.
Eye-leveling
seating movement initiates/ supports / disrupts interpersonal scenarios